client feedback

We value feedback from our clients. By telling us what you think we can improve aspects of our service.

Our client satisfaction survey is one way for clients to tell us what they think.

Collection of information through the survey is anonymous unless you would like us to contact you to discuss a particular aspect with you further, in which case there is a section to complete client details.

client satisfaction questionnaire

personal details:

First name*
Last name*
Email*
Phone

Please tick the appropriate response.

1.	Overall, I believe I was kept up to date and informed throughout the progress of my matter.     strongly disagree     disagree     agree     strongly agree
2.	I received the necessary priority when the situation demanded it.     strongly disagree     disagree     agree     strongly agree
3.	The legal advice I received was clear, comprehensive and relevant to my needs.     strongly disagree     disagree     agree     strongly agree
4.	The invoices I received were clear.     strongly disagree     disagree     agree     strongly agree
5.	The invoices I received were in accordance with my expectations.     strongly disagree     disagree     agree     strongly agree
6.	Overall I was satisfied with the service provided by Musgrave Peach Commercial Lawyers.     strongly disagree     disagree     agree     strongly agree
7.	I would recommend Musgrave Peach Commercial Lawyers to a friend/colleague.     strongly disagree     disagree     agree     strongly agree
8.	I would use the firm’s services again.     strongly disagree     disagree     agree     strongly agree

your comments:

1. What aspects of our service, if any, could be improved, and how?

2. Were there any aspects of our service you felt we did particularly well?

3. Any further comments?

4. Would you like to speak to someone about any aspect of our service?

 

We thank you for your assistance. M+K Musgrave Peach Commercial Lawyers.